If you receive a damaged item please contact us within 4 days of delivery and do not throw it away as we will require proof that the item has been damaged (for example: images e-mailed to us of the damaged item.Īll prices on the website are in Australian dollars and are inclusive of GST where applicable. We will not accept any returns or provide refunds of items that have been opened, tampered with, or not in their original condition. If you have received an incorrect item DO NOT OPEN IT. IMPORTANT: Please check that all items received are what you have ordered. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it is 2-7 days. Orders are usually dispatched within 2 business days – We endeavor to get your order to you ASAP. If we are requested to make alternative shipping arrangements we cannot guarantee tracking and will not be responsible for the delivery of orders sent internationally This service comes with tracking and your tracking number will be sent to you once it has been posted. International orders are sent with Standard Airmail service. If your order has not arrived please contact our customer service department for assistance. If you choose to have your order left if you are not at home responsibility is yours but contact us immediately to discuss.ĭelivery is between Monday and Friday unless over the delivery method for some reason choose to deliver on a weekend.Īll orders delivered within Australia automatically have tracking. We are more than happy to write instructions as instructed. Please keep this e-mail as proof of your purchase. Natural Territory deliveries in both Australia & World wide by Australia Post your order can be delivered to PO Boxes.Īn e-mail confirmation is sent to your e-mail address after placing your order. DELIVERY & SHIPPING POLICY DELIVERY LOCATIONS
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